Returns & Exchanges

At Oye Happy, we strive to ensure your surprises are perfect, but if you are not entirely satisfied, our flexible 15-day return and exchange policy is here to help. Whether it is a damaged product or a change of heart, we are committed to making the resolution process as joyful as our gifts.

Return Process

• 1.
  Initiate Request

  Log into your account and visit the 'My Orders' section to select the item you wish to return or exchange within 15 days of delivery.

• 2.
  Quality Check

  Ensure the product is unused, in its original packaging, and includes all tags and invoice documentation for a successful verification.

• 3.
  Reverse Pickup

  Once your request is approved, our courier partner will arrive at your doorstep within 48-72 hours to collect the package at no extra cost.

• 4.
  Refund or Replacement

  After the item reaches our warehouse and passes inspection, we will process your full refund to the original payment method or dispatch your exchange item immediately.